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What is NUG?
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Ideas
207 ideas launched | 23 ideas coming soon | 58 ideas planned
Sentiment Graph Scale in Media playback
Currently Sentiment is graphed over the course of a call in …
Activity Mapping Import
Adding an import process or the option to copy from another …
Enhancement/Modification to EEM Mobile Application
Add an enhancement to the mobile application to allow team m…
RTC > Schedule Change Report > Request Absence enhancement
Currently within this report the "Created by" field is blank…
Manage break and lunch rules within EEM
I would like to be able to modify and assign break and lunch…
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Most Recent Points Awarded
Laura Barron --AT&T-- 5
Brian Hord --SAIC-- 15
Bianca Brooks --Oscar Insurance-- 20
Jennifer Alexander --Kaiser Permanente-- 10
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Currently Sentiment is graphed over the course of a call in …