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Ideas
244 ideas launched | 15 ideas coming soon | 102 ideas planned
Full automated intraday management
EEM Workflex Manager can select agents based on rules and co…
EEM - Entity Set to generate the report for all programs
Hi Team, In EEM 8.8, there is no opportunity to pro…
Query Description should not prompt Query Builder
When adding or editing query descriptions, it prompts the qu…
Quality Central Evaluation Form: Drop-down field is too narrow to see entire answer
Agents are unable to view see text in the evaluation “…
Notate calls in QC once they are used in an evaluation
Ask: On the list of calls in Media Player, system should ind…
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EEM Workflex Manager can select agents based on rules and co…